People with ongoing healthcare needs because of chronic illness, disabilities or following hospital treatment may require complex care. While hospitals do a great job of caring for everyone, and care homes offer care and support, both are not always the best options. As a result, families are now choosing to receive complex care in the comfort of their own homes and familiar environments. Care is provided by a specialist live-in caregiver trained to support several complex medical conditions. Professionals sometimes refer to Complex care as long-term care or continuing care.